Shipping policy
We place a high priority on fast and reliable delivery. Orders are processed quickly and shipped daily to help ensure customers receive their items without unnecessary delays.
Post-Purchase Process
After an order is placed:
- A confirmation email is sent immediately after checkout
- Orders are typically processed within one (1) business day
- Once shipped, tracking details are emailed so customers can monitor delivery progress
- Total delivery time (processing + shipping) is generally 3–6 business days
Processing & Handling
Orders are processed and shipped Monday through Sunday.
Orders placed before 5:00 PM local time are usually shipped the same day. Orders placed after this cutoff are processed on the next business day.
Processing times may extend slightly during holidays or high-volume periods, but we always work to minimize delays.
Shipping Method & Transit Time
Orders are primarily shipped using USPS Ground Advantage.
Transit times typically range from 2–5 business days depending on destination and carrier conditions.
Shipping Costs
- Free shipping on all orders over $50
- $8.88 flat-rate shipping on orders under $50
After Shipment
Once an order has been transferred to the shipping carrier, delivery timing and handling become the carrier’s responsibility. The Noddi is not liable for delays, loss, or damage occurring after shipment.
If a package is delayed, lost, or arrives damaged, customers should contact USPS directly using their tracking number or file a claim through the USPS Claims & Help portal.
For More Information
If you have questions about our policy, don’t hesitate to reach out, we’re always happy to help however we can.
Business Name:
The Noddi
Business Hours:
Monday–Friday, 9:00 AM – 5:00 PM EST
Business Email:
info@thenoddi.com
Business Address:
1740 Westgate Parkway SW
Atlanta, Georgia 30336
United States
Fulfillment center address. This location is not open to the public.